Hello,
I’m reaching out because I’m unfortunately not very satisfied with my order. I received the ring I ordered, but it arrived without the engraving that I paid for.
I’m actually getting married soon through the courthouse, and I had planned to use this ring for that occasion. Because of the timing, I’m hoping there may be a way to resolve this as soon as possible.
Would you be willing to resend the correct ring with the engraving included, or let me know what other options are available to make this right? I would really appreciate your help, especially since I specifically paid for the engraving and was hoping to have the ring ready for my wedding.
Please let me know what can be done and what the next steps would be.
Thank you for your help,
Jenny
